Agentic Opportunity Insights

Agentic Opportunity Insights

Trusted by

Trusted by

Trusted by

Trusted by

Effortless Improvements

Champ AI's Insights engine continuously learns on each agent run. It analyzes patterns in all solved and escalated tickets to deliver daily suggestions on how to improve coverage and overall resolutions.

Automatically Expand your Knowledge Base

Draft knowledge articles are automatically created from past human resolutions, helping Champ's agent take on more cases independently, whilst giving your team better oversight into recurring ticket types and their resolutions.

More Tools, Greater Coverage

Get smart suggestions on extra tools your agent needs, then add them in with ease. With 40+ integrations, adding new tools takes seconds, quickly helping Champ's agent resolve even more cases,.

Review and Resolve

Easily test your latest changes from Insights using Shadow mode and Evaluations.

Utilize Shadow Mode to safely see how your agent would handle real tickets, and Evaluations to refine behavior, all without affecting your customers

What People Are Saying