Agentic Opportunity Insights

Agentic Opportunity Insights

Turn Daily Resolutions

Turn Daily Resolutions

Into Daily Improvements

Into Daily Improvements

Start for Free

Start for Free

Start for Free

Start for Free

Start for Free

Start for Free

Start for Free

Start for Free

See a demo

See a demo

See a demo

See a demo

See a demo

See a demo

See a demo

See a demo

Effortless Improvements

Champ AI's Insights engine continuously learns on each agent run. It analyzes patterns in all solved and escalated tickets to deliver daily suggestions on how to improve coverage and overall resolutions.

Automatically Expand your Knowledge Base

Draft knowledge articles are automatically created from past human resolutions, helping Champ's agent take on more cases independently, whilst giving your team better oversight into recurring ticket types and their resolutions.

More Tools, Greater Coverage

Get smart suggestions on extra tools your agent needs, then add them in with ease. With 40+ integrations, adding new tools takes seconds, quickly helping Champ's agent resolve even more cases,.

Review and Resolve

Easily test your latest changes from Insights using Shadow mode and Evaluations.

Utilize Shadow Mode to safely see how your agent would handle real tickets, and Evaluations to refine behavior, all without affecting your customers

What People Are Saying

"Champ gives us the peace of mind that our customer support can scale as quickly as we grow. It not only delivers incredible service to our customers but also provides clear visibility into the issues they’re experiencing - allowing us to act fast, adapt, and innovate."

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Matt Farrell

Director of Community Engagement, ArenaClub

"Champ gives us the peace of mind that our customer support can scale as quickly as we grow. It not only delivers incredible service to our customers but also provides clear visibility into the issues they’re experiencing - allowing us to act fast, adapt, and innovate."

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Matt Farrell

Director of Community Engagement, ArenaClub

"Champ gives us the peace of mind that our customer support can scale as quickly as we grow. It not only delivers incredible service to our customers but also provides clear visibility into the issues they’re experiencing - allowing us to act fast, adapt, and innovate."

Profile Image

Matt Farrell

Director of Community Engagement, ArenaClub

"Champ gives us the peace of mind that our customer support can scale as quickly as we grow. It not only delivers incredible service to our customers but also provides clear visibility into the issues they’re experiencing - allowing us to act fast, adapt, and innovate."

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Matt Farrell

Director of Community Engagement, ArenaClub

"Champ has greatly improved the productivity our agents — turning multi-click processes into one click. Additionally, Champ has allowed our agents to focus their time on highly complex tickets while Champ handles the rest!"

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Bryant Wu

Head of CX, Shef

"Champ has greatly improved the productivity our agents — turning multi-click processes into one click. Additionally, Champ has allowed our agents to focus their time on highly complex tickets while Champ handles the rest!"

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Bryant Wu

Head of CX, Shef

"Champ has greatly improved the productivity our agents — turning multi-click processes into one click. Additionally, Champ has allowed our agents to focus their time on highly complex tickets while Champ handles the rest!"

Profile Image

Bryant Wu

Head of CX, Shef

"Champ has greatly improved the productivity our agents — turning multi-click processes into one click. Additionally, Champ has allowed our agents to focus their time on highly complex tickets while Champ handles the rest!"

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Bryant Wu

Head of CX, Shef

"Champ.ai not only gives us advanced AI to automate our most complex tickets and deliver cost savings, but also provides the expert guidance to maximize its impact."

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Nachshon Fertel

Co-founder, Poplin

"Champ.ai not only gives us advanced AI to automate our most complex tickets and deliver cost savings, but also provides the expert guidance to maximize its impact."

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Nachshon Fertel

Co-founder, Poplin

"Champ.ai not only gives us advanced AI to automate our most complex tickets and deliver cost savings, but also provides the expert guidance to maximize its impact."

Profile Image

Nachshon Fertel

Co-founder, Poplin

"Champ.ai not only gives us advanced AI to automate our most complex tickets and deliver cost savings, but also provides the expert guidance to maximize its impact."

Profile Image

Nachshon Fertel

Co-founder, Poplin