Use Cases

Proven results across industries

See how enterprises are using Champ AI to transform their operations and achieve measurable results.

Customer Support

Automate L2/L3 ticket resolution, bug reporting to engineering, and complex escalation workflows for support teams.

  • Automated Jira ticket creation with full context for engineering
  • Complex multi-step resolution workflows across tools
  • Shadow mode evaluation before going live
  • Integration with Zendesk, Intercom, Salesforce, and more
70%+
Tickets resolved
98%+
SOP accuracy
24/7
Availability

Payroll & Tax Compliance

Automate agency portal checks, tax notice processing, and filing reconciliations for payroll and HR platforms.

  • Automated status checks across state agency portals
  • Tax notice processing and categorization
  • POA/TPA access management and confirmations
  • Filing receipt reconciliation and audit trails
95%+
Accuracy
4-10x
ROI
50+
State portals

Disputes & Chargebacks

Compile evidence from internal tools, submit via payment portals, and track outcomes for dispute resolution teams.

  • Automated evidence compilation from multiple systems
  • Portal navigation and submission automation
  • Win-rate tracking and reconciliation
  • Leakage identification and reporting
80%
Time saved
99%+
Submission accuracy
4-10x
ROI

Invoice & Tax Reconciliation

Automate receipt parsing, line-item mapping, and tax reconciliation for marketplace and logistics companies.

  • Variable-weight receipt parsing and validation
  • Line-item mapping and tax extraction
  • Jurisdiction taxability verification
  • Marketplace facilitator penalty prevention
90%
Automation rate
99.9%
Accuracy
4-10x
ROI

Insurance Back-Office

Automate COI requests, policy endorsement processing, and other document-heavy insurance operations.

  • Certificate of Insurance request processing
  • Policy endorsement workflows
  • Document extraction and validation
  • SLA tracking and compliance reporting
75%
Faster processing
95%+
SOP accuracy
24/7
Availability

Trade & Logistics Compliance

Automate customs support, proof-of-delivery retrieval, and detention/demurrage invoice auditing.

  • Customs document gathering and submissions
  • Multi-carrier proof-of-delivery reconciliation
  • Detention and demurrage invoice auditing
  • Status tracking across carrier portals
80%
Time saved
95%+
Accuracy
100+
Carrier integrations

Have a different use case?

Champ AI can be customized for virtually any process. Let's discuss your specific needs.