Privacy Policy
Last updated: January 1, 2025
1. Introduction
Champ AI, Inc. ("Champ AI," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
2. Information We Collect
Information You Provide
We collect information you provide directly, including:
- Account information (name, email, company name)
- Billing information (processed securely through our payment providers)
- Communications with our support team
- Data you upload or process through our platform
Information Collected Automatically
When you use our services, we automatically collect:
- Usage data and analytics
- Device and browser information
- IP addresses and location data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and send related information
- Send administrative information and updates
- Respond to inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Protect against fraudulent or unauthorized activity
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication requirements
- Employee training on data protection
- SOC2 Type II certification
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate personal data
- Request deletion of your personal data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
7. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Champ AI, Inc.
Email: [email protected]