CUSTOMER STORIES
Notes on operations, agents, and the work behind the work.
Industry-tailored AI agents browse, read, call, and work on your behalf, helping your ops team do the work of fifty without hiring another person.
Highlighted studies
Last updated:JUN 22
From White-Glove Support to Better Product Quality: Powering Arena Club's Hypergrowth
How Arena Club scaled their VIP support experience and dramatically improved product quality using Champ AI's workflow automation.
Complex Workflows, Fully Automated: How Poplin Reached 55%+ Support Automation
Poplin, the largest on-demand laundry service in the US, partnered with Champ AI to automate over 55% of their support volume while maintaining CSAT scores equal to human agents.
Recent studies
Around the Clock: How Plane Automated Global Employee Onboarding Document Verification
Plane, a global payroll and HR platform, teamed up with Champ to automate onboarding document checks across the many countries it hires in, and ended the time zone bottleneck that used to leave applicants waiting up to 8 hours for a review.
From White-Glove Support to Better Product Quality: Powering Arena Club's Hypergrowth
How Arena Club scaled their VIP support experience and dramatically improved product quality using Champ AI's workflow automation.
Complex Workflows, Fully Automated: How Poplin Reached 55%+ Support Automation
Poplin, the largest on-demand laundry service in the US, partnered with Champ AI to automate over 55% of their support volume while maintaining CSAT scores equal to human agents.
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