Human judgment, built into the workflow.
Set approval points for judgment calls. When it hits an error or needs review, the workflow pauses and sends full context through the right channel for approval, guidance, or takeover.
What it does
Automation for judgment-heavy work has to escalate, not guess.
Champ pauses when a human should decide — and gives that human everything they need to decide fast.
01
Approval gates & inbox
Pause for sign-off, and manage it all in one place.
- Workflows suspend at the gates you set and resume once a human signs off — nothing irreversible happens without approval.
- Everything waiting on a person lives in one approvals inbox.
- Operators approve, add guidance, or take over directly — judgment stays with your team.
02
Escalation with context
Low-confidence and error cases find a human.
- Cases escalate to Slack with full context attached.
- Including a live browser session, so the reviewer sees exactly what the agent did.
- No hunting through logs to reconstruct what happened.
Run → escalate → resume
The agent runs until it needs a human.
Escalation and approval are built into the workflow, not bolted on after the fact.
Book a demoPause at approval gates
Workflows suspend at the steps you designate and wait for a human to sign off before continuing.
Escalate with full context
Low-confidence or error cases route to Slack with everything the reviewer needs — including a live browser session showing exactly what the agent did.
Approve, guide, or take over
Operators approve, add guidance, or drive directly; an approvals inbox tracks everything waiting on a human.
Where it runs
Cloud by default. Inside your network when it has to be.
Cloud by default
Isolated cloud sessions, screenshot-recorded and replayable by default.
VPC / on-prem
The same runtime deploys inside your network for regulated buyers — HIPAA, SOC 2.
Per-run isolation
No cross-contamination between workflows or tenants.
Scoped vaults
Per-workflow encrypted credential storage, never written to logs.
What you can automate
Workflows teams run on Champ every day.
A sample of the operational jobs our customers automate end-to-end.
Provider credentialing
CAQH ProView, NPPES, state licensing boards, payer enrollment.
Insurance eligibility
Availity, Navinet, payer portals — pull benefits, copays, prior-auth status.
Claims follow-up
Check status across payer portals; trigger follow-ups on denials.
State agency portals
50+ tax, unemployment, and labor agencies - status checks and filing confirmations.
Price monitoring
Track competitor pricing across e-commerce and marketplace sites.
Invoice reconciliation
Pull invoices and tax docs from vendor portals; match to ERP.